Returns & Exchanges
At WATCHDIVES, we want you to be completely satisfied with your timepiece, which is why we offer a 30-day return policy for items in original, unworn condition. If your watch doesn't meet your expectations, our streamlined process ensures a quick and hassle-free return or exchange.
Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the appropriate return address.
Prepare the Package
Securely pack the watch in its original brand box, including all warranty cards, manuals, extra links, and protective plastics to ensure a full refund.
Ship the Item
Send your package using a trackable shipping service; we recommend purchasing insurance as WATCHDIVES is not responsible for items lost or damaged during transit.
Inspection and Refund
Once our technicians verify the watch's condition, we will process your refund or exchange within 3-5 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing